Frequently Asked Questions

these are the most asked questions answered for you

how can i pay at checkout?

by paying with i-DEAL or with PayPal.

Will my packages also be posted the next day during the weekend?

No, unfortunately this is not possible, this is only from Monday to Friday.

what is my order status?

As soon as we have shipped your order you will receive a confirmation with a link to track your package. If you have not yet received this, your order has not yet been shipped.

I have a point for improvement, a complaint or a comment, what should I do?

Feedback is always welcome. Please contact us by e-mail so that we can deal with this as soon as possible.